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Sunday, May 4, 2008

The Facebook Resolution, finally!

Here is finally the answer and solution, even though it is still scary that such a thing could happen and makes me re-think what to upload to any site on the net, including facebook: 

"Dirk,

We sincerely apologize for the inconvenience. This issue you experienced was resolved immediately and your id has been wiped completely from our database. 

Thanks for contacting Facebook,

Pam

Customer Operations

Facebook"


'Inconvenience' ?????


DGW

UPDATE ON THE FACEBOOK PASSPORT DISPLAY ISSUE:

I assume that this is what happened:
When I wanted to send an ad for my tap workshop from my artist page facebook wanted proof of identity. So I had to send them a scanned in passport page. They then refused to send the ad because of a punctuation thing (I had put a a period where they did not like it!). Then three days ago that scan was made public in my profile (artist profile of DG Weiler) under "photos uploaded by fans" stating I myself had uploaded it on November 22 2007, even though I had sent them the scan for the approval only last week. They never got back to me, apparently now removed the public display of the scan today but are yet to reply to my emails that i had sent to abuse@facebook.com ... unbelievable. And they must have my scan still somewhere in cyberspace and/or on their server instead of keeping it safe or deleting it after approval, especially since they did not even send out the ad. Who knows who has seen or copied or printed my passport page by now!!??? Well, if I ever hear back from them I will let you all know. So far they have not gotten back to me and I find that scary and not trust worthy!

Friday, May 2, 2008

An Open Letter To The Management Of Facebook:

AN OPEN LETTER TO THE FACEBOOK MANAGEMENT:

Dear Management of facebook-

this morning I found out that in the 'uploaded by fans' photo section of the DG Weiler facebook page a scan of my passport was displayed!! It said that this photo was added by DG Weiler November 22, 2007. I could not remove this photo and it is still somewhere uploaded, the only way to get rid of the display was to disable the fan photo section. As soon as that section is enabled the photo is displayed again. This is an incredible invasion of privacy plus a public display of my identity showing my signature, name, all birth information plus my passport number.

I have no idea how this could possibly have been uploaded to your facebook server and then how it could possibly be publicly displayed. This sounds like identity theft or at least the invitation to steal my identity initiated and made possible by facebook. I then tried to send you a letter in regards to this sensitive matter in the help section under security/report abuse, but all I received was a notice that there was an error sending the message and you are trying to fix that error as soon as you can. So reporting the abuse was not an option either.

I advise you strongly to get back to me as soon as possible and explain HOW this could have happened and also, where this scanned image of my passport was uploaded from and to and/or where it is stored and also why in the world has been displayed publicly. I also advise you to remove this image from where ever it is stored on your face book server and to disable the public display permanently. Also, I want to advise you to find out WHO uploaded the photo and when as well as who made it public.

If I don't hear soon from you in regards to this very sensitive matter, I will be forced to contact the authorities to discuss this issue and how I can protect my identity which has been publicly exposed on facebook!

Sincerely 

Dirk Weiler

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